meeting

Professional Email Communication

Email structure & etiquette:

Subject lines (be specific):
  • ✓ "Q1 Budget Review - Action Required by March 15"
  • ✗ "Meeting"
Opening formalities:
Formal:
  • Dear Mr. Thompson,
  • Dear Sir/Madam,
Less formal:
  • Hi Sarah,
  • Hello team,

Key email phrases:
Making requests:
  • "I would appreciate it if you could..."
  • "Could you please provide..."
  • "Would it be possible to..."
  • "I was wondering if you might be able to..."

Giving information:
  • "I'm writing to inform you that..."
  • "Please be advised that..."
  • "Further to our conversation..."
  • "As per our discussion..."

Attaching documents:
  • "Please find attached..."
  • "I've attached the report for your review"
  • "See the attached file for details"

Following up:
  • "I'm following up on my previous email regarding..."
  • "Just circling back on this..."
  • "I wanted to touch base about..."

Apologizing:
  • "I apologize for the delay in responding"
  • "Please accept my apologies for the oversight"
  • "I regret any inconvenience this may have caused"

Closing phrases:
  • "Please let me know if you need any further information"
  • "I look forward to hearing from you"
  • "Thank you in advance for your assistance"
  • "Should you have any questions, please don't hesitate to contact me"

Sign-offs:
Formal: Yours sincerely, Kind regards, Best regards Less formal: Best, Thanks, Cheers (UK/Australia)

Common mistakes to avoid:
  • Reply All overuse
  • Unclear action items
  • Too casual with senior management
  • Writing when angry (save as draft, review later!)
  • Overuse of exclamation marks!!!

Уровень владения языком

Upper Intermediate

2026-02-18 19:00

Продолжительность: 45 минут

Места: 0 / 5
Moscow

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